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Key details

About the Hotel

Avenida Las Palmas No 209 Fraccionamiento Paraíso, Coatzacoalcos, Mexico

Rooms & Amenities

City Express Coatzacoalcos offers 118 air-conditioned rooms with tiled floors. Each room includes a coffee maker, smoke detector, direct telephone line with voicemail, cable TV, and free Wi-Fi. Private bathrooms have rainfall showerheads and complimentary toiletries. Room options include 1 queen-size bed or 2 double beds.

Dining & Breakfast

A complimentary continental breakfast is served daily from 6 AM to 10:30 AM, Monday to Friday. The hotel does not have an on-site restaurant, but staff can recommend nearby dining options like Tony's Pizza or The Coffee Bean.

Leisure & Recreation

Guests can use the outdoor pool and fitness center. The hotel also provides tour/ticket assistance for local attractions. Nearby, Playa Sol Children's Park is 1.4 miles away, and the Coatzacoalcos Cultural Center is 4.2 miles from the property.

Location & Access

The hotel is 200 meters from the pier on Avenue Las Palmas, near a new commercial zone. It’s 600 meters from Coatzacoalcos' Malecón Seafront Promenade. Key landmarks include the Olmeca Museum of Archaeology (3.5 miles away) and the Coatzacoalcos Convention Center (1.5 miles away). The Lázaro Cárdenas Refinery and Cosoleacaque Petrochemical Plant are within driving distance.

Services & Accessibility

The 24-hour front desk provides luggage storage and local tips. The hotel has elevators and accessible parking. Business travelers can use the meeting room and coworking space with ergonomic seating. Free high-speed Wi-Fi is available throughout the property.

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Choose the Room

From cozy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Standard Queen Room

Max:

2 persons

230 sq. feet

Bed options:

1 King Size Bed

Heating

Air conditioning

room details

Check Prices

Standard Double Room

Max:

4 persons

325 sq. feet

Bed options:

2 Double beds

Heating

Air conditioning

room details

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Check Dates & Room Rates

See what's available for your travel dates

Getting around

All Transportation Options at a Glance

City Center

Coatzacoalcos 2.5 mi

Airports

Minatitlan (MTT) 13.8 mi

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Free Wi-Fi

Parking

Parking lot

Baggage storage

24-hour services

General

Non-smoking property
Free Wi-Fi
Parking
Wheelchair access
Elevator
Currency exchange

Sports & Fitness

Fitness center

Services

Room service
Laundry
Dry cleaning

Dining

Breakfast
Bar/ Lounge area

Business

Business center

Spa & Leisure

Outdoor swimming pool

Room features

Air conditioning

Bathroom

Free toiletries

Media

Flat-screen TV
Cable/ Satellite television
Free local telephone calls
AM/FM alarm clock

Location

Avenida Las Palmas No 209 Fraccionamiento Paraíso, Coatzacoalcos, Mexico

Map view

Avenida Las Palmas No 209 Fraccionamiento Paraíso, Coatzacoalcos, Mexico

City landmarks

Av. Abraham Zabludowsky No. 201 El Encanto

Coatzacoalcos Convention Center

1.1 mi

John Sparks Street

Museo Piramide Olmeca

2.3 mi

Malecon de Coatzacoalcos

2.4 mi

Mall

Cinepolis

2.8 mi

Nearby

Jalapa

Universidad Veracruzana School of Music

1800 ft

Restaurants

Groshi Express

1600 ft

Calle Jose Luis Cuevas 501 Local 2 Esquina Malecon Costero

Hotel Nh Coatzacoalcos

2400 ft

AV DE Las Palmas Colonia Paraiso

Guest Ratings & Reviews

Real Guest Experiences & Ratings

82%

enjoyed their stay & would return

8.2/10

Great

Rooms

5.0

Location

7.0

Service

5.0

Dining

5.0

3.5/5 based on 367 reviews

#3 of 17 hotels in Coatzacoalcos based on Tripadvisor

Andy

United States of America, January 2025

5.0/10

This hotel is not worth the stay. I had a terrible experience with a broken air conditioner and a room infested with bugs. The pool area felt overcrowded and unwelcoming, and the food was mostly inedible, save for one restaurant that had long wait times. I definitely wouldn’t return, even if it were free. If you value quality and decent service, look elsewhere.

Rooms

5.0

The rooms were poorly maintained, with a broken air conditioner and visible moisture in the corners, which left a musty smell.

Service

5.0

The service was unhelpful when I requested a different room, as there were none available.

Location

5.0

The hotel is located close to malls and the Malecon Avenue, but that's about the only positive thing I can say.

Dining

5.0

The food was mostly horrible, with only one decent restaurant option and long wait times.

Facilities

5.0

The pool area was overcrowded and made it clear that tourists weren’t really welcome.

David

United States of America, November 2024

5.0/10

The hotel serves its purpose as a business stay but leaves much to be desired. The location is decent, being near shopping malls and the Malecon Avenue, making it convenient for short trips. However, I found the rooms to be noisy and not very clean, and the dining options really fell short, especially for breakfast. If you’re looking for a budget option, it might work, but don't expect much luxury or comfort.

Rooms

5.0

The rooms were noisy and not well-maintained, with signs of moisture and bugs. Not ideal for a comfortable stay.

Service

5.0

Service was lacking, especially with communication in English, and room service took a long time.

Location

8.0

The location was a plus, close to major malls and the Malecon Avenue, which made exploring a bit easier.

Dining

5.0

Dining was disappointing overall; the food quality was poor, and waiting times were excessively long.

Facilities

5.0

Facilities included a small gym and pool, but they didn't offer much for relaxation or enjoyment.

Edward

United States of America, November 2024

5.0/10

I had high hopes for this hotel based on a few reviews and pictures, but it didn’t meet my expectations at all. The air conditioning was broken, and there were bugs in our room. The dining options were limited, and the food was quite disappointing. On the bright side, the location is decent as it's near main malls and waterfront areas, but that isn't enough for me to recommend this place.

Rooms

5.0

The room had a broken air conditioner and was not very clean, with visible bugs and a musty smell.

Service

5.0

The staff were not helpful when we requested a room change; there were simply none available.

Location

7.0

It's conveniently close to major malls and Malecon Avenue, which is nice, but not enough to make up for the other issues.

Dining

5.0

Dining was very disappointing; most of the food was horrible except for one restaurant that required a long wait.

Facilities

5.0

The pool area was overcrowded and not welcoming for tourists.

Arthur

United States of America, September 2024

5.2/10

The hotel serves its purpose as a business stay but falls short in many areas. The rooms are adequate but not soundproof, and the dining options left a lot to be desired. The location is a definite plus, being close to major malls and the waterfront. Overall, it's an affordable option if you're not too picky, but don't expect a memorable experience.

Rooms

5.0

The rooms are just okay, not quiet at all, and the air conditioning unit had issues, creating gaps that made it less comfortable.

Service

5.0

The service was lacking, and we found the staff's ability to communicate in English wasn't very good.

Location

8.0

The location is convenient, close to major malls and the Malecon Avenue by the sea, which was a highlight of our stay.

Dining

5.0

The dining experience was quite disappointing, with only one decent restaurant and long wait times for food.

Facilities

6.0

Facilities include a small pool and a basic gym, both of which are adequate but nothing impressive.

Ron

United States of America, September 2024

5.0/10

My stay at this hotel was quite disappointing overall. The location was decent as it’s close to major malls and the Malecon Avenue, but the room conditions and dining options were far from satisfactory. I witnessed several issues like bugs in the room and a frustrating dining experience, making it hard to recommend this place.

Rooms

5.0

The room was not in great shape, with a broken air conditioning unit and a musty smell in the corners, which made it uncomfortable to relax. I was really expecting better cleanliness and maintenance.

Service

5.0

The staff was unable to effectively communicate in English, which made addressing issues a hassle. Overall, I felt the service did not meet the basic expectations.

Location

7.0

The hotel is conveniently located near major malls and closely follows Malecon Avenue by the sea, which is a nice feature for exploring the area.

Dining

5.0

The dining experience was a letdown, with the food being generally awful and a very long wait at the one decent restaurant available, which only added to my frustrations.

Facilities

5.0

I found the facilities to be basic and not very inviting. The small pool was overcrowded, and the gym had minimal equipment, which was disappointing.